Jalla Casino is a relatively new online casino that was launched just over one year ago. Despite its young age, Jalla is already making waves on the Internet since it started offering exciting offers and promotions to attract new players and stayers. In a review, I will list some of the key things that Jalla has that other online casinos do not. These are just my personal opinions, so if you want to know more about Jalla, you may go ahead and read my review in its entirety.
As for design, Jalla is like most other no deposit casinos. The only notable exception to this rule is Casoola which grants a free bonus to new players, but this is only applicable for Finnish users. Anyway, as a general rule, the no deposit casinos that provide bonuses to new and returning players are very hard to come by.
Live chat function
This makes me think that they might be trying to differentiate themselves from other casinos that have dead silent operator functions. If their current promotions are any indication, they aim to be different by giving the players a real-time interaction with the live operators. I have personally witnessed several live chat sessions between Jalla’s live operators and their clients, and they are quite entertaining and engaging.
Furthermore, as a bonus for new players, they offer a loyalty program that gives them a free Jalla Slots account once they open one. I must say, though, that there were quite a few people who didn’t get the idea of playing slots with loyalty programs, and they ended up getting nothing out of it. For those people, I recommend that they keep searching for Jalla Slots until they get the right idea.
One of the biggest problems that people have with trustingly accepting online gambling sites is the lack of communication and lack of support. When you’re at a site like Playmoney or Microgaming, you can contact your service provider anytime you want, and they even reply to your queries in a timely manner. You don’t have to wait for hours before someone even replies to your message, and they do all they can to make sure that your experience on their site is top-notch. On the other hand, with the plethora of message boards and forums that offer Microsoft word that most sites use, it can be hard to interact with people. The Jalla Casino is still relatively new, so their customer support is fairly limited. However, I did manage to communicate with a customer support executive, and she informed me that they are working on improving their customer service.
Jalla Casino also offers two major features that other trusty casino websites do not offer
live games and withdrawals. As a quick refresher, players can log into the casino and use their credit cards to make deposits; however, once the money is placed in the account, there is nothing that can be done until the player wins a game. This means that players need to be very patient and wait for the right moment to place their bets. There are a few reasons why players find this feature annoying. In one word, it’s boring!
The Jalla Casino also offers a variety of free games for players to play in between rounds of poker. This may seem like a contradiction for a casino offering free slots; however, the slots themselves are extremely fun to play. Once you know how to play them, winning is quite easy. Microgaming, the parent company of the Jalla Casino, also has plans to expand the Jalla Casino to include other cities in the near future. Whether this expansion will offer extra slots or other games remains to be seen; however, Microgaming’s president tells gamblers that expansion should not affect the Jalla Casino’s slot machines.
Finally, as with all other welcome bonuses offered by online casinos, the Jalla Casino includes a free tournament as part of its welcome bonuses. Players must register to take part in the tournament before they can start playing. As with the slots, there is nothing that can be done in between games. Players who win a game during the tournament receive a special prize, such as an electronic shirt or hat. Microgaming promises that future tournaments will continue to offer “tournaments with a bang,” as they are fond of saying.